ServiceMax
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ServiceMax(acquired by PTC) was a field service management company. It ran the service operations behind installed industrial equipment, from work orders and technician scheduling to contracts, warranties, parts, and preventive maintenance, on a platform organized around each piece of equipment and the record of everything done to it. That asset-centric structure yielded service decisions made against a machine’s own history.
FOUNDER(S)
Athani Krishnaprasad, Hari Subramanian
LEADERSHIP
Athani Krishnaprasad, Hari Subramanian
ServiceMax(acquired by PTC) was a field service management company. It ran the service operations behind installed industrial equipment, from work orders and technician scheduling to contracts, warranties, parts, and preventive maintenance, on a platform organized around each piece of equipment and the record of everything done to it. That asset-centric structure yielded service decisions made against a machine’s own history.
